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Patient Financial Counselor - Beaumont, TX

Company: Texas Oncology
Location: Beaumont
Posted on: January 11, 2022

Job Description:

OverviewTexas Oncology is looking for a Patient Financial Counselor II to join our team! This position will support the Beaumont, Texas location. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today-at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve "More breakthroughs. More victories." in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.Why work for us? Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailersWhat does the position do?This Patient Financial Counselor, under minimal supervision, is responsible for insurance verification and eligibility, assessment of patient financial requirements and counseling patients on insurance benefits and co-payments. Obtains pre-authorization of services. Obtains and maintains accurate patient demographics. Serves as a resource to resolve special account issues and balances. May assist with daily and monthly business office functions, including reporting, file maintenance and special projects. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.Texas Oncology requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests. Responsibilities The essential duties and responsibilities:

  • Ensures all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner.
  • Performs insurance verification process on all third-party payers. Obtains initial and subsequent pre-authorization for services. Re-verifies benefits and obtains authorization and/or referral as necessary.
  • Performs and documents financial counseling process on all patients prior to treatment, which includes patient financial obligations, billing practices and establishing payment arrangements.
  • Serves as a resource for other financial counselors regarding issues with patient accounts and calculates and documents payment arrangement agreements.
  • Reviews and processes adjustments and refund requests. Assists with review of financial disclosures and negotiated agreement adjustments.
  • May assist with resolving large dollar amounts.
  • May assist with daily and monthly business office functions, including reporting, file maintenance and special projects.
  • Assists patients in obtaining financial assistance (i.e. Medicaid, drug replacement), outside assistance (i.e. transportation or other community services) and ensures appropriate forms completion.
  • Assists in maintaining manuals, logs and other required documentation as required.
  • Follows policies and procedures to contribute to the efficiency of the business and front office. Qualifications The ideal candidate for the Patient Financial Counselor position will have the following background and experience:
    • High School Diploma or equivalent required
    • Minimum five years of medical business office experience with insurance procedures and patient interaction. Texas Oncology is part of the US Oncology Network and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Keywords: Texas Oncology, Beaumont , Patient Financial Counselor - Beaumont, TX, Accounting, Auditing , Beaumont, Texas

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