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Patient Advocate - Public Relations

Company: CHRISTUS Health
Location: Beaumont
Posted on: September 13, 2019

Job Description:

Description The Patient Advocate is responsible to investigate, resolve, document, and report patient, family, associate, and visitor compliments, concerns, and grievances. Through alignment with CHRISTUS Health's Patient Experience goals and targeted initiatives, the Advocate supports patients, families, associates and visitors for an optimal experience. Conducts routine analysis of patient experience outcomes and identifies system/process related opportunities. Requirements A. Education/SkillsHigh school diploma or equivalent.College degree.Excellent people skills.Working knowledge of computers and programs.Must be able to work well with multiple medical units providing attention on Patients.Must be able to problem solve and ensure patient satisfaction. B. ExperienceHealthcare experience preferred C. Licenses, Registrations, or CertificationsPandoLogic. Keywords: Health Advocate, Location: Beaumont, TX - 77702

Keywords: CHRISTUS Health, Beaumont , Patient Advocate - Public Relations, Advertising , Beaumont, Texas

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