Project/ Technical Support Engineer
Company: Cooper Machinery Services
Location: Houston
Posted on: May 6, 2024
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Job Description:
Job Title: Technical Support EngineerTechnical Specialist
FLSA Status: Exempt
Group: Regular - Full Time
Department: Engineering
Location: HQ Port Northwest
About Cooper Machinery Services:
Cooper Machinery Services provides natural gas compression
equipment and services to customers globally in the Oil & Gas,
Power, Transportation, and Marine sectors. With a proud heritage
dating back to 1833, Cooper Machinery Services is the OEM for
legendary product lines including Cooper-Bessemer---, Ajax---,
Superior---, Gemini, TSI, CSI, Enterprise, and Joy. Headquartered
in Houston, TX, but with commercial and services hubs around the
world, Cooper Machinery Services provides world-class services to
more than 22,000 units in its installed base.
Our strength is our people. Each employee plays an integral role in
our success and growth. With a commitment to our vision that strong
relationships drive strong results and better business, our people
make Cooper Machinery Services legendary.
Role Summary:
The role of the Technical Support EngineerTechnical Specialist will
be to work closely with Sales, Application Engineering, and
Cooper's Internal and External Customers to ensure that customer's
technical support requests are met. In this role you will work
systematically to make informed decisions, apply concepts to issues
of moderate complexity, and resolve issues through immediate action
or short-term planning.
The Technical Support EngineerTechnical Specialist role is based
out of Cooper Machinery's Port Northwest Office in Houston, TX. As
a Technical Support Engineer/Technical Specialist in Cooper's
engineering department you will report to the Engineering Manager -
Legacy Support. The Legacy Support team is comprised of both
Engineers and Expert Level Technicians. You will play a critical
role in supporting other internal clients, including Project
Managers, Product Managers, Sales, Marketing and Application
Engineering on various needs specific to gas compression
projects.
Responsibilities:
Other details
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