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Arranging Funeral Director

Company: Broussard's Mortuary
Location: Beaumont
Posted on: March 24, 2020

Job Description:

In this age of constant corporate funeral home buyouts and takeovers, families are comforted by the knowledge that there is still a family owned and operated firm in Southeast Texas, now in its fifth generation. The Broussard family feels strongly about their obligation to maintain both the high standards of service to families and their ability to serve the entire community by always keeping their services affordable. The Broussard family gives personal attention and care to each family they serve. They distinguish themselves with their capacity for understanding, their many years of experience, and caring staff. With six locations, the company serves all of Southeast Texas: two facilities in Beaumont, and locations in Nederland, Winnie, Silsbee and Kountze. In 2004, they added their own Crematorium to better serve families who desire cremation and to give them a nice family atmosphere for a final committal service. Qualifications - Understands and can convey the value of high-quality funeral service - Passionate about funeral service - Communicates professionally in person, on the phone, and in writing - Has a reputation for providing excellent service to clients and co-workers - Good at multitasking - Ability to prioritize job demands - Good problem-solving skills - Work independently and as a team member - Clear and legible handwriting - Good knowledge of English grammar - Good working knowledge of computers and technology (Microsoft Office, email, mobile devices) - Must be able to stand for long periods of time - Must be able to sit for extended periods - Must be able to lift, carry, push, pull at least to 40 lbs - Must be able to bend at the waist and knees - Valid Texas Driver License Successful Personal Characteristics - High level of integrity and honesty - Able to set priorities - Excellent phone skills - Excellent listening skills - Work in stressful situations while keeping a cool and positive attitude - Work with minimal supervision - Manage your emotions in the workplace - Self-motivated, especially under pressure - Serve clients with diverse ethnicities and religion - Interpret unspoken demands of clients and coworkers - Discreetly handle sensitive information - Great follow through - High standard of personal hygiene - Dress in a business professional suit Primary Responsibilities - Meet with families to arrange funeral service and disposition - Obtain vital information to complete supporting documents - Secure and collect payment - Complete required authorizations - Coordinate service details with office staff, officiant and other participants - Stay in contact with family to answer any questions that may arise - Schedule and coordinate casket/container/outer burial container, opening/closing, escorts, additional participants - Direct funeral and supporting services at funeral home, church, grave or crematorium: - staff, family, minister, participants, vehicles - Assist family with their role during funeral events - Instruct Pallbearers during funeral service - Direct funeral service attendants prior to funeral service - Complete post-service details in a timely manner Schedule Expectations - Work in shifts of 10 days "on" -, 4 days "off" - - Work most national holidays - On-call an average of 4 nights per month (paired with a transporter) - Normal hours are 8:00 a.m. - 5:00 p.m. with 1 hour break, when possible - Work outside in all weather conditions including high and low temperatures and rain Required: Texas Driver's License Authorized to work in the United States Background Check Pre-employment drug screen Preferred: Texas Funeral Director and Embalming License Customer Service Experience

Keywords: Broussard's Mortuary, Beaumont , Arranging Funeral Director, Executive , Beaumont, Texas

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