BeaumontRecruiter Since 2001
the smart solution for Beaumont jobs

Assistant Store Manager

Company: Spectrum
Location: Beaumont
Posted on: September 7, 2020

Job Description:

JOB SUMMARY
The Spectrum Assistant Store Manager is responsible for assisting the Store Manager in building a highly successful sales, retention and customer care culture inside their store. Actively and consistently supports efforts of their team to engage customers in a retail environment and drives the sale of Charter product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel.

MAJOR DUTIES AND RESPONSIBILITIES
In partnership with their manager, leads a team of focused sales professionals, motivating and engaging them to meet and exceed their sales goals and customer care metrics, while delivering a clean, organized and fully operational retail experience for all customers and employees.

Ensures sales teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to overcome objections and save/upgrade customers.

Ensures their Store meets Spectrum brand expectations and that a thriving culture of customer care exists at all locations within their span of control.

Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of their teams and partners with management on change efforts as needed.

Proactively identifies issues, builds action plans and seeks opportunities to grow their business and increase customer satisfaction.

Works with their manager to provide subject matter expertise on all store functions, as well as the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors.

Consistently meets or exceeds operational standards, including store appearance, inventory and appropriate levels of staffing, while minimizing or eliminating losses to the company in their location.
Partners with their manager to build employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control.
Provides daily coaching and directions to their team via multiple forums; one-on-ones, team huddles and department meetings.
Creates an environment of continuous learning, role playing and development where employees are able to enhance their skills and maximize their potential and success through coaching, training, and objective performance management, including the progressive discipline process.
Maintains strong working relationships with management, the operations team and peers, working as a team to build a culture of success.

Implements and enforces the cash management policy and completes timely audits of their Spectrum store.

In alignment with their manager, provides guidance, monitors and manages the enforcement of all company policies and procedures.

Provides management with frequent updates about key events in their store.

Assists with Store Manager functions and performs other duties as requested by management.

REQUIRED QUALIFICATIONS
Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straight-forward and professional manner
Build good partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing and presentation skills
Significant time working inside a destination-style shopping environment
Proven ability to lead others and motivate them to succeed in a goal and incentive based work environment
Displays passion for delivering a great customer experience during multiple roles in their career
Detail oriented and a good problem solver
High comfort level with personal technology, such as mobile devices and personal video platforms
Knowledge and ability to use computer and software applications
Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively

Education
Bachelor s Degree or equivalent work experience

PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to make qualitative judgments
Some experience in implementing sales training and employee development programs
Some knowledge of identifying trends, risks and communicating those to management

RELATED WORK EXPERIENCE
1+ year: Management experience
1-3 yrs: Telecommunications/wireless experience
3-5 yrs.: Sales/Customer Service experience

WORKING CONDITIONS
Retail environment
Exposure to moderate noise level
Work hours and travel to other locations as business needs dictate
Handle a physically demanding job, lifting up to 35 lbs.
Ability to stand for prolonged periods of time
Professional attire and appearance
Valid driver s license and ability to meet Charter s motor vehicle requirements

Associated topics: lead, major gifts officer, major gift officer, manage, principal, retail store manager, shift supervisor, store manager, supervise, supervisor

Keywords: Spectrum, Beaumont , Assistant Store Manager, Executive , Beaumont, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Planned Giving Associate Director
Description: Planned Giving Associate Director STA H0028 Gift Planning Manages a portfolio of planned giving prospects who are likely to be major gifts donors in support of university-wide initiatives or for an assigned (more...)
Company: University of Houston
Location: Houston
Posted on: 09/20/2020

Dental Office Manager/Front Desk
Description: Are you ready to take your dental career further than you ever thought possible Do you get excited about working closely with dentists and dental staff to provide the best
Company: Stynt
Location: Houston
Posted on: 09/20/2020

Director Cath Lab
Description: Department Director opening in Houston, Texas. This and other nursing administrator jobs brought to you by NursingJobCafe.com Director Cath Lab br br Top Pay br Relocation Assistance br Full Benefits (more...)
Company: CoreMedical Group
Location: Houston
Posted on: 09/19/2020


Store Manager
Description: GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains (more...)
Company: Ross Stores
Location: Houston
Posted on: 09/20/2020

General Manager Trainee Horizon
Description: Who We Are Imagine working in a place where continuous improvement andinnovation is celebrated and rewarded where fast-paced, high-impact teams come together to positively drive results for one of the (more...)
Company: 7-Eleven
Location: Rosenberg
Posted on: 09/20/2020

Urgent Need - Delivery Manager
Description: Very Very Urgent..... Please send your resume to Joe at Parmesoft dot com or Job Title Delivery Manager Location Houston, TX Remote until Covid Duration 12 Months .Net Cloud implementations experience
Company: Parmesoft Inc.
Location: Houston
Posted on: 09/20/2020

Manager, Origination
Description: SunIRef:cr001 ConnectGen is seeking an energy marketing professional to support the origination of offtake agreements for our growing pipeline of utility-scale wind, solar and battery storage projects (more...)
Company: ConnectGEN
Location: Houston
Posted on: 09/20/2020

Psychiatric Medical Director
Description: Psychiatric-Mental Health opening in Houston, Texas. This and other physician jobs
Company: FCSpsy
Location: Houston
Posted on: 09/20/2020

Provider Account Manager
Description: Provider Account Manager USA-Texas-Houston Position Purpose: Manage and maintain assigned account and client relationships and service responsibilities. Assist in the project management of all contract (more...)
Company: Cenpatico
Location: Houston
Posted on: 09/20/2020

3022-Assistant Manager
Description: Address: 429 W. Southline St., Ste. 800 , Cleveland , Texas , United States - 77327 br br Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial (more...)
Company: Advance America
Location: Cleveland
Posted on: 09/20/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Beaumont RSS job feeds