Merchandising Lead-FT
Company: Wal-Mart Stores, Inc.
Location: Beaumont
Posted on: June 13, 2022
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Job Description:
Location BEAUMONT, TX Career Area Customer Service and Call
Center Job Function Customer Service and Call Center Employment
Type Regular/Permanent Position Type Hourly Requisition WD1105174
What you'll do at Position Summary...What you'll do...Provides
member service by acknowledging the member and identifying member
needs; providing guidance and support to members regarding
self-servicetechnology; assisting members with purchasing
decisions; locating merchandise; resolving member issues and
concerns; and promoting thecompany's products and services.Assists
management with the supervision of associates in assigned area of
responsibility by assigning duties to associates; communicating
goals andfeedback; training associates on processes and procedures;
providing direction and guidance to associates on member service
approaches andtechniques to ensure member complaints and issues are
resolved according to company guidelines; ensuring compliance with
company policies andprocedures; supporting the Open Door Policy;
and participating in recruiting, hiring, scheduling, promoting,
coaching, and evaluating associates.Receives and stocks supplies
and merchandise from distribution centers and vendors throughout
the facility and organizes and maintains the salesfloor by
utilizing equipment, merchandising, and completing paperwork, logs,
and other required documentation according to company policies
andprocedures.Maintains safety of facility according to company
policies and procedures by conducting safety sweeps; following
procedures for forklift spotting andhandling and disposing of
hazardous materials; following company steel standard guidelines;
and correcting and reporting unsafe situations tomanagement.Ensures
maintenance of the sales floor and merchandise presentation in
accordance with company policies and procedures by properly
handlingclaims and returns; zoning the area; stocking, arranging
and organizing merchandise; setting up, cleaning, and organizing
product displays; removingdamaged goods; signing and pricing
merchandise according to company policies and procedures;
identifying shrink and damages; and securingfragile and high-shrink
merchandise.Monitors food and merchandise quality by ensuring
product rotation, code dating, product recalls, and sanitation
standards are followed according tocompany policies and procedures;
merchandising area categories; and stocking, zoning, and cleaning
all departments.Oversees the picking and staging of club pick up
orders throughout the day; and ensuring products are selected and
staged according to companypolicy and procedures.Develops,
communicates, and implements processes and practices to meet
business needs by collaborating with managers, co-workers,
customers,and other business partners; analyzing and applying
information from multiple sources; monitoring progress and results;
and identifying andaddressing improvement
opportunities.Demonstrates, promotes, and supports compliance with
company policies, procedures, and standards of ethics and integrity
by explaining, guiding,and demonstrating how to apply these in
executing business processes and practices; implementing related
action plans; using the Open Door Policy;and assisting management
with correcting ethical and compliance issues and problems.Leads
and participates in teams by using and sharing resources,
information, and tools; determining customer needs and business
priorities;coordinating and executing work assignments; providing
advice, feedback, and support to ensure timelines and work quality
are achieved; andmodeling and helping others with how to adapt to
change or new challenges.Minimum Qualifications...Outlined below
are the required minimum qualifications for this position. If none
are listed, there are no minimum qualifications. Must be 18 years
of age or older.6 months retail experience AND 6 months customer
service experience.Preferred Qualifications...Outlined below are
the optional preferred qualifications for this position. If none
are listed, there are no preferred qualifications. Leading a team,
Supervising experience to include hiring, evaluating, mentoring,
developing, and managing the workload of othersPrimary
Location...1615 INTERSTATE 10 S, BEAUMONT, TX 77701-4759, United
States of America
Keywords: Wal-Mart Stores, Inc., Beaumont , Merchandising Lead-FT, Hospitality & Tourism , Beaumont, Texas
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