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Dual Credit Administrative Associate Sr. #999792

Company: Lamar Institute of Technology
Location: Beaumont
Posted on: November 13, 2020

Job Description:

Posting Details

Job Summary / Basic Function SUMMARY OF JOB DESCRIPTION: Reports to the Director of Dual Credit and performs administrative and office support activities for Dual Credit programs; facilitate the admission and registration process for current and prospective LIT Dual Credit students; provide information to visitors, students, faculty and staff; inform students on matters regarding admissions and records.

DUTIES AND RESPONSIBILITIES:

•Field telephone calls in a professional manner at all times.

•Serve as Dual Credit call center representative during peak times to assist students with login issues.

•Create documents and spreadsheets.

•File, fax and scan documents and records, open and distribute incoming mail.

•Facilitate the admissions and registration process for current and prospective LIT students.

•Process requests for LIT and dual credit information.

•Register dual credit students and make schedule changes.

•Ensure proper major assignments for all dual credit students and report changes to student success.

•Use software (LMS, retention, etc.) to monitor enrollment and troubleshoot registration issues.

•Collect and route withdrawal and drop forms.

•Coordinate with ISD partners to ensure updated enrollment rosters.

•Maintain and distribute student records following FERPA guidelines and LIT policies.

•Provide registration information, transcripts, etc. for students, faculty and staff on demand.

•Complete purchase requisitions and travel documents as needed.

•Other duties as assigned.

Minimum Qualifications Minimum Education Required: Associates degree.

Minimum Qualifications:

Two years of customer service experience in a related field in either the private sector, with a state agency, or higher education.

EEO Statement Lamar Institute of Technology is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Preferred Qualifications Preferred Qualifications or Skills: Three of more years of customer service experience, proficient skills in Banner, Starfish, Argos, Microsoft Office applications.

Security Sensitive Statement This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.

Salary$27,016Work HoursOpen Date11/04/2020Open Until FilledNoClose Date11/11/2020Posting Specific Questions Required fields are indicated with an asterisk (*).

* The Texas Higher Education Coordinating Board (THECB) maintains a list of Institutions Whose Degrees are illegal to Use in Texas. You can search for your institution on the THECB website at: http://www.thecb.state.tx.us/index.cfm?objectid=3D2801D0-1C9F-11E8-BC500050560100A9. Copy and paste this link into a web browser in order to search under "Fraudulent or Substandard Institutions" for your college/university attended for your degree. Please check your answer BEFORE you submit your application. HR is not responsible for checking your answer nor resubmitting your application back into the pool if you do not answer this question correctly. As part of your educational qualifications for this position, are you claiming a degree from any of the institutions listed on the THECB website referenced above? Yes, my institution IS on this list & IS Not accredited.

No, my institution is NOT on this list & IS accredited.

* Are you claiming Veteran's Preference in accordance with Texas Senate Bill 805, Section 657.003? PLEASE READ IMPORTANT INSTRUCTIONS: To be considered for Veteran's Preference, applicants must complete and email to jobs4vets@lit.edu a Standard Form 15 located at https://www.opm.gov/forms/pdf_fill/sf15.pdf to include the required documents per the instructions on the form. Emails MUST also include position titles and posting numbers for each and every position applied for. APPLICANTS WHO FAIL TO EMAIL ALL REQUIRED DOCUMENTS BEFORE A POSTING CLOSES WILL NOT BE AWARDED VETERAN'S PREFERENCE. Yes

No

* What is the highest level of education have you received? Associate's degree

Bachelor's degree

Master's degree

Ph.D.

* In what subject did you receive your degree(s)? (Open Ended Question)

* How many years of administrative office experience do you have? (Open Ended Question)

* How many years of full-time work experience do you have in a customer service profession? Less than 1 year

1-2 years

3-4 years

5 years or more

* Please rate your knowledge and experience of MS Office Suite (Word, Excel, PowerPoint, Access, Outlook). No Experience

Beginner - Knowledge of MS Office Programs (Word & Excel)

Intermediate - Knowledge of MS Office (Word, Excel, & PowerPoint)

Moderate - Knowledge & Experience with MS Office Suite (Word, Excel, PowerPoint & Access)

Expert - Knowledge & Experience using MS Office Suite (Word, Excel, PowerPoint, Access, & Outlook)

Applicant Documents Required Documents Cover Letter

Resume

Optional Documents Unofficial Transcript 1

Keywords: Lamar Institute of Technology, Beaumont , Dual Credit Administrative Associate Sr. #999792, Other , Beaumont, Texas

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