Hilton Garden Inn - Front Desk Agent

Company: Epic Hotel Group LLC
Location: Beaumont
Posted on: June 12, 2021

Job Description:

Job Description

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

Register and assign rooms to guests
Confirm phone and online reservations
Respond to guest needs, requests, and complaints
Collect payment from departing guests
Keep records of occupied rooms and guests
Communicate pertinent guest information to designated departments

Qualifications:

Previous experience in customer service, front desk service, or other related fields
Ability to build rapport with guests
Strong organizational skills
Excellent written and verbal communication skills

Keywords: Epic Hotel Group LLC, Beaumont , Hilton Garden Inn - Front Desk Agent, Other , Beaumont, Texas

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Hilton Garden Inn - Front Desk Agent

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