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Help Desk Specialist - Solarwinds

Company: Creative Financial Staffing
Location: Beaumont
Posted on: September 21, 2023

Job Description:

Help Desk Specialist (Short-Term Contract)Why join this organization as a Help Desk Specialist?

  • Competitive Compensation
  • Free Onsite Parking!
  • Lots of federal holidays.
  • Great team and company culture!
  • Join an organization that is asking for new ideas! They want to be the best in class. Overview of the Help Desk Specialist Role:
    • Answer user questions about computer systems and software
    • Troubleshoot computer problems and provide solutions
    • Escalate complex issues to the next level of support
    • Document all support cases Preferred Qualifications for the Help Desk Specialist role:
      • 3+ years of experience in a help desk role
      • Strong technical skills, including knowledge of Windows, macOS, and Linux operating systems, as well as Microsoft Office Suite and common software applications
      • Excellent customer service skills
      • Experience with SolarWinds products, such as SolarWinds Web Help Desk, SolarWinds Service Desk, and SolarWinds Dameware Remote Support

Keywords: Creative Financial Staffing, Beaumont , Help Desk Specialist - Solarwinds, Other , Beaumont, Texas

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