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Patient Advocate Coordinator - Patient Advocacy

Company: Christus Health
Location: Beaumont
Posted on: May 18, 2019

Job Description:

Description
The Patient Advocate Coordinator is responsible to investigate, resolve, document, and report patient, family, associate, and visitor compliments, concerns, and grievances. Through alignment with CHRISTUS Health's Patient Experience goals and targeted initiatives, the Advocate supports patients, families, associates and visitors for an optimal experience. Conducts routine analysis of patient experience outcomes and identifies system/process related opportunities.




Requirements
A. Education/Skills
Bachelor's Degree preferred
Excellent people skills
Working knowledge of computers and programs.
Must be able to work well with multiple medical units providing attention on Patients.
Must be able to problem solve and ensure patient satisfaction

B. Experience
Healthcare experience preferred

C. Licenses, Registrations or Certifications
N/A

Keywords: Christus Health, Beaumont , Patient Advocate Coordinator - Patient Advocacy, Other , Beaumont, Texas

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