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Parts Countersales Rep- Beaumont

Company: Mustang Cat
Location: Beaumont
Posted on: August 17, 2019

Job Description:

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Mustang Cat - Beaumont, Beaumont, Texas, United States of America Req #420
Thursday, August 8, 2019

Mustang Cat, the authorized Caterpillar earthmoving equipment, power systems, and vocational truck dealer in Southeast Texas, has one single focus: partnering with our customers to help them solve their toughest problems. As a Cat dealer with more than 60 years of experience, we have dedicated ourselves to providing customers complete solutions for all their equipment needs.

Mustang s reputation is built upon solving our customers problems and providing world-class service. Our heritage of innovation and relentless pursuit of continuous improvements is focused on improving our customer s business and being an asset to the communities we serve.

The primary responsibility of this position is to perform all duties associated with the day-to-day operations of the parts counter, main shop and field service. These duties include:

* Answering the phones in a professional manner

* Taking parts orders and assisting customers with parts issues

* Processing all parts orders before the end of each workday

* Checking in parts as they arrive

* Assisting with loading shuttle truck as needed

* Make or build hydraulic hoses as needed

* Being available for on-call duty as scheduled

* Maintaining re-man core tracking and holding area for Warranty and non-Warranty

* Collecting payment

* Entering all freight charges on counter and shop tickets

This position requires a high school graduate or equivalent required along with an Associate s degree in a mechanically related field and 2 years working experience. Will consider equivalent work experience in lieu of educational requirements. Qualified candidates will possess:

* Experience working in Parts or as a Service Technician on Cat or similar construction equipment

* Basic computer skills and familiarity with all Microsoft Office applications

* Excellent customer service skills

* Ability to communicate professionally and effectively with all levels of customers, coworkers and management

* Must be able to multitask and handle high pressure situations in a calm manner

* A strong sense of self-motivation

* A team-player attitude

* Bilingual English/Spanish is a plus

Mustang Cat has many exciting opportunities for exceptional people who want a career with an industry leader. If you are looking for a solid, growth-oriented company with a commitment to its customers and its employees, Mustang Cat is the place for you.



* Pay Type Hourly

* Mustang Cat - Beaumont, Beaumont, Texas, United States of America

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Keywords: Mustang Cat, Beaumont , Parts Countersales Rep- Beaumont, Other , Beaumont, Texas

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