Quality Assurance Lead Coordinator (Technician)

Company: Recon Management Services
Location: Port Neches
Posted on: November 25, 2022

Job Description:

Description:
ReCon is seeking an experienced QA Lead Coordinator for an opportunity at a manufacturing facility in Port Neches, Texas. May lead to a long-term opportunity.

Overview:
The Quality Assurance Coordinator (QAC) will plan, coordinate and direct the quality system to ensure continuous improvement of products and processes to monitor the quality system measurable metrics and report status to senior Management. The QAC will ensure that processes needed for quality management are established, implemented and maintained through internal and external audits.

Essential Job Functions and Responsibilities:

Reviews and assures implementation of site policies, guidelines, procedures, RACI matrix and standards aligned with segment requirements Quality Procedures Manual.
Assists in development and maintenance of quality assurance objectives in support of company policies and goals.
Provides guidance into site KPIs and their criteria with a continuous improvement approach and governance.
Cascades quality targets throughout the site.
Provides Monthly Quality Reports to Management.
Prepares and leads Management Review.
Manages site's quality-related certifications, executing actions based on risk analysis, potential and real nonconformities, seeking continuous improvement: ISO9001, RC14001, RSPO, Kosher, GMP, etc.
Supports company in the quality risk mindset and tools: HACCP. Develops and monitor HACCP and reports issues to Management.
Manages internal and external quality nonconformities: communication, investigation, treatment, response time to the customers and lessons learned.
Prepares and distributes reports/investigation on customer complaints, investigations and other quality KPIs.
Audits and tracks supplier quality performance.
Ensures suppliers meet company quality system requirements and keeps records of supplier self-assessments.
Maintains Nonconforming Product and Supplier Nonconformance records and reports.
Coordinates, hosts and participates in quality audits (internal and external) and customer visits and responds to audit findings with appropriate corrective action.
Leads internal quality auditing program and works with site audit team to ensure audits are completed according to schedule.
Manages customer paperwork required Quality critical analysis (questionnaires, surveys and responses).
Performs and coordinates investigations and resolution of customer complaints at site. Facilitates the investigation of customer complaints against the facility and ensures effective corrective actions.
Manages Corrective and Preventive Action records and reports. Assists with follow-up and verification of Corrective and Preventive Actions. Ensures responses and actions are completed on all audit findings and properly logged in tracking system.
Performs and supports site on training related to: Quality System, SPC and various Quality Analysis Standards Certifications (RSPO, GMP, Halal, Kosher, HACCP, etc).
Quality responsibility for facility products at U.S. warehouses and distributors, including visits and audits.
Coordinating Kosher activities for the site, including obtaining documented approval for raw materials and finished products, and meeting with the Rabbi from the Orthodox Union on Kosher visits and audits.
Providing Quality and Technical assistance to Plant personnel, customers and Segment.
Assist with quality inspections of shipping containers/vessels.
Coordinate retesting of retains, for complaints, returned products or recertification.
Serves as the Food Facility Safety Officer.
Ability to work extra hours, as needed.
Work collaboratively with team members and other departments and business functions.
Follows instructions and performs other duties as may be assigned by Supervisor.
Participates in Environmental, Health and Safety initiatives as set forth by the company.
Participates in and completes company-required training programs.
Assist with maintaining the Waiver Database.
Manage the Quality Document Control System.


Specific Skills and Knowledge (Desired or Necessary to Obtain):

High level of proficiency with MS programs, working knowledge of SAP and SharePoint.
Lead Auditor experience in ISO9001, ISO14001, Kosher, HACCP, GMP, FDA, RSPO, Responsible Care (RC14001/RCMS), Halal, etc.
Training and experience with Lean Six Sigma (desired but not required).
Possession of and willingness to spread "Customer-focus" vision.
Able to lead diverse groups.
Strong facilitation and team-building skills.
Facilitator of change.
Strong decision-making capabilities.
Unwavering integrity.
Ability to work independently and as part of a team.
Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions and comply with company policies.
Detail-oriented with strong sense of safety awareness.
Excellent oral and written communication skills and is able to communicate effectively through all levels of the organization.



Requirements:
Education, Experience, Skills Required:

BS degree - Chemistry, Biology, Engineering or closely related field.
8 years of experience in chemical manufacturing within the QC/QA environment.
Strong understanding and experience of ISO, RSPO and GMP concepts and requirements.
Strong knowledge of Food Safety/HACCP regulatory standards required.
Lead auditor certification is required.
Training and experience in FMEA, Root Cause Failure Analysis or other.
Must possess or be able to obtain TWIC card.

Required Working Conditions:

Occasional Domestic Business Travel.
Infrequent International Business Travel.
Frequent computer usage.
Occasional lifting/carrying PI197622798

Keywords: Recon Management Services, Beaumont , Quality Assurance Lead Coordinator (Technician), Professions , Port Neches, Texas