IT Business Analyst (Meter to Cash)

Company: Entergy
Location: Beaumont
Posted on: September 12, 2023

Job Description:

IT Business Analyst (Meter to Cash) **Date:** Aug 31, 2023 **Location:** New Orleans, Louisiana, United States **Company:** Entergy **Posting End Date:** **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC **This position will be filled as an IT Business Analyst - IT Business Analyst, SR depending on related experience. The successful candidate will be required to reside in Entergys Corporate Service Territory (Louisiana, Texas, Arkansas, or Mississippi.** **JOB SUMMARY** The IT Business Analyst is responsible for understanding the business, aligning IT strategy with overall business strategy and Entergy strategic imperatives, assisting in project prioritization, and ensuring that projects align with the IT standards. This position will serve as liaison between Meter to Cash (M2C) business unit and M2C support teams, working with the business to understand future goals and objectives in order to develop strategic plans, transform them into investment proposals and facilitate budgetary schedule and cost estimation processes in support of Entergy's Customer System application portfolio. This role will support execution of approved projects in support of Entergys project Service Delivery Lifecycle (SDLC) and associated project deliverables such as Requirements Document, Requirements Traceability Matrix, Test Management Plan. Additionally, this role will support key day to day operations in understanding, documenting and identifying continuous improvement opportunities in the Meter to Cash value stream (including metering, billing, rates) and day to day operational Support to ensure customer incident/service requests are handled in a timely manner and there are no impacts to daily operations. This includes systems associated with SAP Industry Solution for Utility (IS-U), Itrons AMI solutions and Siemens Meter Data Management (MDM) system. **KEY RESPONSIBILITIES** + Engage business to review vision, goals, strategies, risk mitigation, and objectives to develop and maintain IT roadmaps for capital planning. + Serve as an expert in business needs and maintaining context for improving business and IT alignment. + Maintain awareness of business objectives, including critical business problems and business goals. + Keep abreast of industry trends and innovations in technology. + Work with the Service Delivery Managers and Business Unit leaders to maintain an understanding of business/client priorities and functional processes. + Provide Operational Support (through Incident Management, Service Request Oversight, Problem Management, Change Request/Enhancements, Compliance Support, and Application Environment Management) to achieve service excellence. + Create and maintain all work products related to the project management process (e.g., business case, use case, functional specification, solution design specifications, requirements traceability matrix, and financial models) to ensure they the work products are comprehensive for transition to the development teams for detailed design and the creation of test scripts. **MINIMUM REQUIREMTNS:** **EDUCATION REQUIRED** + Bachelors degree in Computer Science or related field or experience equivalent **EXPERIENCE REQUIRED** IT Business Analyst: + Required: 1+ years general IT project experience + Preferred: 3+ years general IT directly relevant to the position + Preferred: 1 - 3 years in the Energy Industry and IT Service Delivery IT Business Analyst Sr Level: + Required: 5+ years general IT project experience + Preferred: 6+ years general IT experience directly relevant to the position + Preferred: 3 + years in the Energy Industry and IT Service Delivery **Minimum knowledge and/or skills required:** Software Development Life Cycle, Change Management, Project Management, Conflict Management, Vendor Management, Test Management including knowledge of HP ALM, Business Analysis, Experience with Microsoft Office products, Communication skills (written/verbal), Business case development, Stakeholder engagement, Requirements writing, Organizational skills, Operational/Problem Management Experience with Meter to Cash business processes is a preferred, but not required. **ANY CERTIFICATES, LICENSES ETC., REQUIRED FOR THE POSITION** + PMP (desired, not required) + CBAP (desired, not required) + IT Technical Certifications (as needed) + Business Process Modeling (training) #LI-RM1 #LI-HYBRID **Primary Location:** **Louisiana** **-** **New Orleans Louisiana : Amite -- Arkansas : Alexander -- Arkansas : Arkadelphia -- Arkansas : Bald Knob -- Arkansas : Batesville -- Arkansas : Beebe -- Arkansas : Benton -- Arkansas : Berryville -- Arkansas : Blytheville -- Arkansas : Blythville -- Arkansas : Brinkley -- Arkansas : Cabot -- Arkansas : Camden -- Arkansas : Clarenden -- Arkansas : Conway -- Arkansas : Corning -- Arkansas : Crossett -- Arkansas : DERMONTT -- Arkansas : Danville -- Arkansas : Dardanelle -- Arkansas : Des Arc -- Arkansas : Dewitt -- Arkansas : Dumas -- Arkansas : Earle -- Arkansas : El Dorado -- Arkansas : Elaine -- Arkansas : England -- Arkansas : Eudora -- Arkansas : Flippin -- Arkansas : Fordyce -- Arkansas : Forrest City -- Arkansas : Glenwood -- Arkansas : Gurdon -- Arkansas : Hamburg -- Arkansas : Hardy -- Arkansas : Harrisburg -- Arkansas : Harrison -- Arkansas : Hazen -- Arkansas : Heber Springs -- Arkansas : Helena -- Arkansas : Hot Springs -- Arkansas : Hotsprings -- Arkansas : Hoxie -- Arkansas : Hughes -- Arkansas : Jacksonville -- Arkansas : Jones Mill -- Arkansas : Junction City -- Arkansas : Lake Village -- Arkansas : Little Rock -- Arkansas : Lonoke -- Arkansas : Magnolia -- Arkansas : Malvern -- Arkansas : Mammoth Sprgs -- Arkansas : Marianna -- Arkansas : Marion -- Arkansas : Marked Tree -- Arkansas : Marshall -- Arkansas : Maumelle -- Arkansas : Mcgehee -- Arkansas : Monette -- Arkansas : Monticello -- Arkansas : Morrilton -- Arkansas : Mountain Home -- Arkansas : Mountain View -- Arkansas : Newark -- Arkansas : Newport -- Arkansas : No. Little Rock -- Arkansas : Pine Bluff -- Arkansas : Pocahontas -- Arkansas : Rector -- Arkansas : Redfield -- Arkansas : Russellville -- Arkansas : Searcy -- Arkansas : Sheridan -- Arkansas : Smackover -- Arkansas : Stamps -- Arkansas : Stephens -- Arkansas : Strong -- Arkansas : Stuttgart -- Arkansas : Trumann -- Arkansas : Warren -- Arkansas : West Helena -- Arkansas : Wilson -- Arkansas : Wynne -- Arkansas : Yellville -- Louisiana : Arcadia -- Louisiana : Bastrop -- Louisiana : Baton Rouge -- Louisiana : Belle Chase -- Louisiana : Bogalusa -- Louisiana : Buras -- Louisiana : Chalmette -- Louisiana : Church Point -- Louisiana : DESTREHAN -- Louisiana : Delhi -- Louisiana : Denham Springs -- Louisiana : Donaldsonville -- Louisiana : Dubach -- Louisiana : Eunice -- Louisiana : Ferriday -- Louisiana : Fort Polk -- Louisiana : Gonzales -- Louisiana : Grayson -- Louisiana : Gretna -- Louisiana : Hammond -- Louisiana : Haynesville -- Louisiana : Hodge -- Louisiana : Homer -- Louisiana : Houma -- Louisiana : Jefferson -- Louisiana : Jena -- Louisiana : Jennings -- Louisiana : Joyce -- Louisiana : Kenner -- Louisiana : Killona -- Louisiana : Labadieville -- Louisiana : Lafayette -- Louisiana : Lake Charles -- Louisiana : Lake Providence -- Louisiana : Lockport -- Louisiana : Luling -- Louisiana : Marksville -- Louisiana : Metairie -- Louisiana : Monroe -- Louisiana : Montgomery -- Louisiana : Montz -- Louisiana : New Orleans -- Louisiana : Newellton -- Louisiana : Oak Grove -- Louisiana : Port Allen -- Louisiana : Rayville -- Louisiana : Reserve -- Louisiana : Ringgold -- Louisiana : Saint Rose -- Louisiana : Scott -- Louisiana : Sibley -- Louisiana : Springhill -- Louisiana : St. Francisville -- Louisiana : St. Gabriel -- Louisiana : St. Joseph -- Louisiana : St. Rose -- Louisiana : Sterlington -- Louisiana : Sulphur -- Louisiana : Tallulah -- Louisiana : Thibodaux -- Louisiana : West Monroe -- Louisiana : Westlake -- Louisiana : Westwego -- Louisiana : Winnsboro -- Louisiana : Zachary -- Mississippi : Belzoni -- Mississippi : Brookhaven -- Mississippi : CARTHAGE -- Mississippi : Canton -- Mississippi : Centerville -- Mississippi : Charleston -- Mississippi : Clarksdale -- Mississippi : Cleveland -- Mississippi : Clinton -- Mississippi : Crystal Springs -- Mississippi : Drew -- Mississippi : Fayette -- Mississippi : French Camp -- Mississippi : Gloster -- Mississippi : Greenville -- Mississippi : Greenwood -- Mississippi : Grenada -- Mississippi : Hazlehurst -- Mississippi : Hernando -- Mississippi : Hollandale -- Mississippi : Indianola -- Mississippi : Jackson -- Mississippi : Kosciusko -- Mississippi : Lexington -- Mississippi : Madison -- Mississippi : Magee -- Mississippi : Marks -- Mississippi : Mccomb -- Mississippi : Meadville -- Mississippi : Mendenhall -- Mississippi : Morton -- Mississippi : Natchez -- Mississippi : Nesbit -- Mississippi : Pearl -- Mississippi : Port Gibson -- Mississippi : Prentiss -- Mississippi : Ridgeland -- Mississippi : Rolling Fork -- Mississippi : Rosedale -- Mississippi : Sallis -- Mississippi : Sardis -- Mississippi : Senatobia -- Mississippi : Shelby -- Mississippi : Southaven -- Mississippi : Summer -- Mississippi : Tunica -- Mississippi : Tylertown -- Mississippi : Vicksburg -- Mississippi : Winona -- Mississippi : Woodville -- Mississippi : Yazoo City -- Texas : Anahuac -- Texas : Austin -- Texas : Beaumont -- Texas : Burkeville -- Texas : Calvert -- Texas : Cleveland -- Texas : Conroe -- Texas : Corpus Christi -- Texas : Corrigan -- Texas : Crystal Beach -- Texas : Dayton -- Texas : Groveton -- Texas : Houston -- Texas : Huntsville -- Texas : Kountze -- Texas : Madisonville -- Texas : Marshall -- Texas : Navasota -- Texas : New Caney -- Texas : Orange -- Texas : Port Arthur -- Texas : Port Neches -- Texas : Silsbee -- Texas : Somerville -- Texas : Sour Lake -- Texas : The Woodlands -- Texas : Trinity -- Texas : Vidor -- Texas : Willis -- Texas : Winnie -- Texas : Woodlands -- Texas : Woodville** **Job Function** **:** **Information Technology** **FLSA Status** **:** **Professional** **Relocation Option:** **No Relocation Offered** **Union description/code** **:** **NON BARGAINING UNIT** **Number of Openings** **:** **1** **Req ID:** **112748** **Travel Percentage** **:** **Up to 25%** An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en_US) to view the EEO page, or see statements below. **EEO Statement:** The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated. **Accessibility:** Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click **here (humanr@entergy.com?subject=Accessibility)** and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request. **Additional Responsibilities:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Entergy Pay Transparency Policy Statement:** The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Companys legal duty to furnish information. 41 CFR 60-1.35(c). **Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity)** and **Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)** . **Pay Transparency Notice:** Pay Transparency Nondiscrimination Provision (dol.gov) (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf) The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours. **WORKING CONDITIONS:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Job Segment:** Business Analyst, Testing, Compliance, Project Manager, Technology, Legal, Finance

Keywords: Entergy, Beaumont , IT Business Analyst (Meter to Cash), Professions , Beaumont, Texas