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Customer Retention and Sales Representative

Company: Focus Services
Location: Beaumont
Posted on: November 19, 2021

Job Description:

$13.00 per hour! Apply today!SUMMARYBring your positive energy and we will train you on the rest! At Focus Services our employees are our most valuable assets. We are currently seeking employees to field calls, answer questions, explain product information, up sell products and provide customers clarity on their accounts.DUTIES & RESPONSIBILITIES

  • Field inbound calls in a professional manner
  • Respond to and resolve customer questions
  • Research possible solutions to customer issues
  • Sell / Up sell products on customer's account
  • Retain customers wanting to cancelQUALIFICATIONS
    • Proficient PC and keyboarding skills with ability to multi-task through different applications/screens
    • The ability to type 25 wpm
    • Good numerical and analytical skills
    • Skill to communicate effectively with customers
    • Ability to handle a high stress environment
    • Willingness to work in a fast pace work environment
    • Ability to be proactiveBENEFITS & TIME OFF
      • Excellent base wage
      • Daily / Weekly / Monthly Contests and Prizes
      • Scholarship Opportunities
      • Performance Bonus
      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Paid Time Off
      • Paid Holidays
      • Reduced or Flexible Hours
      • Family Medical LeavePERKS & DISCOUNTS
        • Employee Discounts
        • Employee Assistance Program
        • Company Social Events
        • On the Job & Continuation Training
        • Professional Development/Advancement Opportunities
        • Volunteer Assistance Program
        • Referral Programs
        • Tons of food and snacks
        • Charity events
        • Casual dress code
        • Tiered promotional opportunities based on performance
        • Individual and Team recognitionWHY FOCUS Because we believe that where you work matters and will provide you with an enjoyable, challenging, and rewarding experience in every way.Apply at or stop by a local office today!

Keywords: Focus Services, Beaumont , Customer Retention and Sales Representative, Sales , Beaumont, Texas

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